Resolve common issues

Here are the most common issues you may encounter while debugging your code and how to resolve them.

Visual Studio doesn’t stop at your break point

Copy the corresponding .pdb file for your custom .NET DLL to the storage location for custom DLLs on the Sage CRM server. .NET Framework needs the .pdf file to find the source code.

Managed option is not available on Inetinfo.exe process

Reset IIS and run any .NET API code at least once.

Process isn't created in Component Services

Verify that you have the correct version of DLLs and have set the correct password.

Error "Interface not supported" appears in Sage CRM

Unregister your .NET DLL, and then register it again.

The COM+ debugging method only works with Sage CRM version 7.2 and later. This error message may appear if you work with an earlier version of Sage CRM.

Your debugging method stops working after a few days

Enable integrated Windows authentication in IIS.