Customer messages

This object represents a message associated with a customer. The customer message field on invoices that are created for the associated customer are populated with the message contained in this object. A customer is associated with a message using the customerMessage property in the customer object.

List customer messages

get/objects/accounts-receivable/customer-message

Returns a collection with a key, ID, and link for each customer message.

SecurityOAuth2
Responses
200

OK

400

Bad Request

Request samples
Response samples
application/json
{
  • "ia::result": [
    • {
      • "key": "1",
      • "id": "Active Message",
      • "href": "/objects/accounts-receivable/customer-message/1"
      },
    • {
      • "key": "2",
      • "id": "Inactive Message",
      • "href": "/objects/accounts-receivable/customer-message/2"
      },
    • {
      • "key": "3",
      • "id": "Message Balance",
      • "href": "/objects/accounts-receivable/customer-message/3"
      }
    ],
  • "ia::meta": {
    • "totalCount": 3,
    • "start": 1,
    • "pageSize": 100
    }
}

Create a customer message

post/objects/accounts-receivable/customer-message

Creates a new customer message.

SecurityOAuth2
Request
Request Body schema: application/json
required

Creates a new customer message.

id
required
string

Unique ID for the customer message.

Example: "Message 1"
message
required
string

Message text.

Example: "Express shipping now available!"
status
string
Default: "active"

Object status. Active objects are fully functional. Inactive objects are essentially hidden and cannot be used or referenced.

Enum: "active" "inactive"
Example: "active"
Responses
201

Created

400

Bad Request

Request samples
application/json
{
  • "id": "New Customer Message",
  • "message": "We look forward to doing business with you!",
  • "status": "active"
}
Response samples
application/json
{
  • "ia::result": {
    • "key": "1",
    • "id": "New Customer Message",
    • "href": "/objects/accounts-receivable/customer-message/1"
    },
  • "ia::meta": {
    • "totalCount": 1,
    • "totalSuccess": 1,
    • "totalError": 0
    }
}

Get a customer message

get/objects/accounts-receivable/customer-message/{key}

Returns detailed information for a specified customer message.

SecurityOAuth2
Request
path Parameters
key
required
string

System-assigned unique key for the customer message.

Example: 4
Responses
200

OK

400

Bad Request

Request samples
Response samples
application/json
{
  • "ia::result": {
    • "key": "15",
    • "id": "Welcome Message",
    • "message": "Welcome to the company!",
    • "status": "active",
    • "audit": {
      • "createdDateTime": "2024-08-16T13:26:56Z",
      • "createdByUser": {
        },
      • "createdBy": "1",
      • "modifiedDateTime": "2024-08-16T13:26:56Z",
      • "modifiedByUser": {
        },
      • "modifiedBy": "1"
      },
    • "href": "/objects/accounts-receivable/customer-message/15"
    },
  • "ia::meta": {
    • "totalCount": 1,
    • "totalSuccess": 1,
    • "totalError": 0
    }
}

Update a customer message

patch/objects/accounts-receivable/customer-message/{key}

Updates an existing customer message by setting field values. Any fields not provided remain unchanged.

SecurityOAuth2
Request
path Parameters
key
required
string

System-assigned unique key for the customer message.

Example: 4
Request Body schema: application/json
message
string

Message text.

Example: "Express shipping now available!"
status
string
Default: "active"

Object status. Active objects are fully functional. Inactive objects are essentially hidden and cannot be used or referenced.

Enum: "active" "inactive"
Example: "active"
Responses
200

OK

400

Bad Request

Request samples
application/json
{
  • "message": "Hello and welcome!"
}
Response samples
application/json
{
  • "ia::result": {
    • "key": "15",
    • "id": "Welcome Message",
    • "href": "/objects/accounts-receivable/customer-message/15"
    },
  • "ia::meta": {
    • "totalCount": 1,
    • "totalSuccess": 1,
    • "totalError": 0
    }
}