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Introduction to Performance Tiers

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Why introduce Performance Tiers?

  • Sage Intacct sees trends toward digitization in the industry.
  • Performance Tiers can help you scale your business.

How do Performance Tiers help you scale?

  • Expand the number of integration transactions that you can process at the same time (concurrency).
  • Enjoy improved throughput for your API transactions and better reliability.
  • Leverage the higher availability and improved reliability of your API integrations.
  • Depending on your tier, double, triple (or more) your job throughput.
  • Get increased visibility and control.

What are the components of a Performance Tier?

  • Monthly API transaction entitlement
  • API concurrency
  • Improved offline job concurrency
  • Flexible API overage model that does not force you into a higher tier

What are the benefits of concurrency?

  • Multiple transactions and jobs run at the same time.
  • Reduced wait time for reports to execute.

What counts toward Performance Tier API allotment?

  • Customer-specific integrations and usage
  • ETL, middleware, and iPaaS partners

What’s excluded from the Performance Tier API allotment?

  • Authorized Marketplace partners
  • ISV solutions
  • Sage Intacct’s own applications

How can in-product API usage & metrics help me?

  • Get more visibility into API usage and integrations via the dashboard.
  • See metrics for API transaction volume.
  • Understand which integrations consume the most transactions.
  • View the success or failure of transactions.
  • Identify opportunities to optimize usage and lower costs.
  • See usage over time and understand what works or does not.

What types of transactions are included in API volume?

  • Web services
  • Smart events
  • Platform triggers
  • AJAX page scripts

Which offline jobs benefit from concurrency?

  • Data Delivery Service
  • Offline reports and memorized report groups
  • Scheduled reports

Additional resources